Identified - The impacted AMS1 terminals will be rolled back to the previous version tonight. Please keep your devices powered on and connected to internet overnight.
To fix them on demand, you can go to Settings > Device Info > Software Version, and the previous software version (1.114.9) will be available for download.
Apr 02, 2025 - 12:02 EDT
Investigating - There is a known issue affecting AMS1 terminals. The most recent software update (version 1.115.5) is causing these devices to bypass the tip prompt which usually shows during checkout. In the meantime, you are able to manually apply the tips within the Register in Meevo. Select "Pay now," and the terminal will prompt for payment, including all line items as well as the tip combined. We appreciate your patience as we continue our investigation.
Apr 01, 2025 - 15:12 EDT
CA0 Server Cluster
Operational
CA0 Server Performance and Access
?
Operational
CA0 Notification Services
?
Operational
NA0 Server Cluster
Operational
NA0 Server Performance and Access
?
Operational
NA0 Notification Services
?
Operational
NA0 Membership Billing Services
?
Operational
NA1 Server Cluster
Operational
NA1 Server Performance and Access
?
Operational
NA1 Notification Services
?
Operational
NA1 Membership Billing Services
?
Operational
NA2 Server Cluster
Operational
NA2 Server Performance and Access
Operational
NA2 Notification Services
Operational
NA2 Membership Billing Services
?
Operational
UK0 Server Cluster
Operational
UK0 Server Performance and Access
?
Operational
UK0 Notification Services
?
Operational
UK0 Membership Billing Services
?
Operational
Meevo Integrations
?
Operational
ADP Integration
?
Operational
Textel
?
Operational
EMMA/Meevo Marketing
?
Operational
Worldpay
?
Operational
MeevoPay
?
Operational
Meevo Offices
?
Operational
eGift
Operational
CardConnect
Operational
90 days ago
99.96
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Completed -
The scheduled maintenance has been completed.
Mar 24, 09:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 20:00 EDT
Scheduled -
We will be undergoing scheduled maintenance during each cluster's respective maintenance window. You may experience short interruptions in service.
UK0: 12AM-6AM GMT
NA0: 12AM - 6AM ET CA0: 12AM - 6AM ET NA2: 12AM - 6AM ET