Resolved -
This incident has been resolved.
Oct 15, 19:05 EDT
Monitoring -
We haven’t received official confirmation that the issue has been fully resolved yet, but we are beginning to successfully connect calls. We’ll continue to provide updates until we can confirm full resolution.
Thank you again for your patience and understanding as we worked through this issue.
Oct 15, 18:00 EDT
Update -
Our phone provider is currently working to restore full inbound and outbound calling functionality. We appreciate your patience and understanding and will provide additional updates as soon as they are available.
Oct 15, 16:06 EDT
Update -
We are continuing to investigate this issue.
Oct 15, 12:46 EDT
Investigating -
We are currently experiencing an issue affecting inbound and outbound calls. Our technical teams have been notified and are actively investigating the cause to resolve it as quickly as possible. We apologize for the inconvenience and appreciate your patience while we work toward a resolution.
In the interim, our email and chat channels remain available for support.
Oct 15, 12:46 EDT