Meevo
Update - We have a fix prepared for Epson receipt printers. If you have an Epson receipt printer and are still experiencing issues, please give us a call in Support to assist!

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This has been corrected within a new firmware update provided to us by Epson and we wanted to provide some information on how this can be applied to your device. Below are links to download the new firmware update from Epson as well our user guide with step-by-step instructions on how to apply the update. As always, if you have any questions or need assistance, our support team can be reached at (973) 402-8801 or by emailing support@millenniumsi.com.

Epson Firmware:
https://download.epson-biz.com/modules/pos/index.php?page=single_soft&cid=6794&pcat=52&pid=5312

Meevo User Guide:
Firmware update: https://docs.meevo.com/single-location/Devices/FirmwareforEpsonReceiptPrinters.htm
Printer Installation: https://docs.meevo.com/single-location/Devices/EpsonT88VIi.htm

Dec 22, 2022 - 09:00 EST
Identified - Many businesses have been experiencing difficulties with their receipt printers recently. You may experience receipts not printing, having to re-trust your receipt printer, and the Not Trusted message in your browser. This is due to a recent Google Chrome update. We are working with Google to find a more permanent resolution. In the interim, we have a few workarounds. If you need any help getting your receipts printed in the meantime, please give us a call in Support!

- Uninstall/reinstall Chrome (make sure to save your bookmarks and passwords)
- Retrust the printer as needed
- Use untrusted mode
- Other Browser
- Email Receipts

Oct 24, 2022 - 09:00 EDT
Update - We are continuing to work on a fix for this issue.
Dec 22, 2022 - 11:18 EST
Identified - On November 30th, mobile carriers (specifically Verizon) began enforcing the 10 Digit Long Code verification mandate which requires all businesses to register and verify their use case for their text line. The carrier can block the line if businesses are not registered and verified. Verizon is blocking all non-registered, non-verified lines from sending text messages from a landline number to their mobile customers.

Textel is not causing this directly, but they can help you to submit the appropriate forms. The form that must be completed must include the business EIN, legal and DBA name, the use case of the line, and a few more questions. Carriers are trying to mitigate scammers and protect us all from spam.

Textel does not control carrier blocks but they can help you get your line verified. All texting providers must abide by these guidelines which are ever-changing. You can email Textel at support@textel.net or call 844-483-9835.

Nov 30, 2022 - 00:00 EST
CA0 Server Cluster Operational
CA0 Server Performance and Access ? Operational
CA0 Notification Services ? Operational
NA0 Server Cluster Operational
NA0 Server Performance and Access ? Operational
NA0 Notification Services ? Operational
NA0 Membership Billing Services ? Operational
NA1 Server Cluster Operational
NA1 Server Performance and Access ? Operational
NA1 Notification Services ? Operational
NA1 Membership Billing Services ? Operational
NA2 Server Cluster Operational
NA2 Server Performance and Access Operational
NA2 Notification Services Operational
NA2 Membership Billing Services ? Operational
UK0 Server Cluster Operational
UK0 Server Performance and Access ? Operational
UK0 Notification Services ? Operational
UK0 Membership Billing Services ? Operational
Meevo Integrations ? Partial Outage
ADP Integration ? Operational
Textel ? Partial Outage
EMMA/Meevo Marketing ? Operational
Worldpay ? Operational
CardConnect ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 8, 2023

No incidents reported today.

Feb 7, 2023

No incidents reported.

Feb 6, 2023

No incidents reported.

Feb 5, 2023

No incidents reported.

Feb 4, 2023

No incidents reported.

Feb 3, 2023

No incidents reported.

Feb 2, 2023

No incidents reported.

Feb 1, 2023

No incidents reported.

Jan 31, 2023

No incidents reported.

Jan 30, 2023

No incidents reported.

Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023

No incidents reported.

Jan 26, 2023

No incidents reported.

Jan 25, 2023

No incidents reported.